Terms and Conditions

Introduction

Welcome to MHP Express LLC. These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to be bound by these Terms and Conditions.

Services

MHP Express LLC provides shipping services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

SMS Terms & Conditions

By providing your phone number and consenting to receive text messages from MHP Express LLC, you agree to the following terms:

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from MHP Express LLC, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to your appointments, billing, or other service-related communications.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from MHP Express LLC in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword ''HELP''. Or, you can get help directly from us at our website or by contacting customer service at +1 (646) 379-3690.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • For assistance, text ''HELP'' or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Keep your account information secure
  • Use our services only for lawful purposes
  • Respect the appointments you schedule

Payment Terms

Payment for our services is due at the time specified in your service agreement. Late payments may be subject to fees.

Cancellation Policy

If you need to cancel an appointment, please provide at least 24 hours notice to avoid cancellation fees. You can cancel by calling our office at +1 (646) 379-3690, emailing dispatch@mhpexpress.net, or through our online scheduling portal.

Limitation of Liability

MHP Express LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

MHP Express LLC
Phone: +1 (646) 379-3690, +1 (718) 568-0433, +1 (718) 289-4341
Email: dispatch@mhpexpress.net

Last updated: February 21, 2025